Last Updated: [24 NOV 2023]
At Ghumo Firoo, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services. By using Ghumo Firoo’s website, making inquiries, or booking travel with us, you agree to the terms outlined in this policy.
1. Information We Collect:
- Personal Information: We may collect personal details such as your name, contact information, and payment details when you make a booking or inquire about our services.
- Travel Preferences: To provide you with personalized services, we may collect information about your travel preferences, including destination choices, accommodation preferences, and special requests.
- Usage and Log Data: We collect data about your interactions with our website and services, including your IP address, browser type, and pages visited. This information helps us improve our website and tailor our offerings to your needs.
2. How We Use Your Information:
- Booking and Communication: We use your personal information to process bookings, confirm reservations, and communicate with you about your travel arrangements. This includes sending booking confirmations, travel updates, and responding to your inquiries.
- Service Improvement: Your feedback and preferences help us enhance our services. We may use aggregated data for analytics purposes to identify trends, improve our offerings, and ensure a seamless user experience.
- Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and travel-related updates. You have the option to opt out of marketing communications at any time.
3. How We Protect Your Information:
- Security Measures: Ghumo Firoo employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
- Secure Transactions: For online transactions, we use secure payment gateways to protect your financial information. We do not store your payment details after the completion of a transaction.
4. Sharing Information with Third Parties:
- Service Providers: We may share your information with trusted third-party service providers, such as airlines, hotels, and transportation companies, to facilitate your travel arrangements.
- Legal Compliance: Ghumo Firoo may disclose your information if required by law or in response to a valid legal request.
5. Your Choices:
- Opt-Out: You have the right to opt out of marketing communications. To do so, use the unsubscribe link in our emails or contact us directly.
- Access and Correction: You can request access to your personal information or update inaccuracies by contacting our customer support team.
6. Cookies and Tracking:
- Cookies: Ghumo Firoo uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
7. Children’s Privacy:
- Ghumo Firoo’s services are not directed at children under the age of 13. We do not knowingly collect personal information from individuals in this age group.
8. Changes to this Privacy Policy:
- Ghumo Firoo reserves the right to update this Privacy Policy. Any changes will be reflected on our website, and we encourage you to review this policy periodically.
9. Contact Information:
- For questions or concerns about this Privacy Policy, please contact us at info@ghumofiroo.com.
By engaging with Ghumo Firoo’s services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes your acceptance of any updates or modifications to this policy.